In today's tough business environment making the most out of every contact with your customers and potential customers can mean the difference between merely performing adequately or excelling and building customer loyalty.

PIE Global Services Ltd offer a Multimedia Multi-lingual Contact Centres with a variety of services, technical support and telesales and features such as intelligent call routing and workflow management to help your customer contact you how and when they want. Which means greater customer satisfaction.

Traditional voice calls are not enough for customers they want a choice of contacts from web self help to traditional voice calls.

Pie offers a range of call tariffs, including local numbers, national rate, freephone, shared cost and premium rate - as well as providing multiple routing options to ensure that customer calls are always handled as effectively as possible.

You can rely on Pie Global Services Ltd to provide an effective solution that enables you to establish a local appearance in numerous countries, connect callers and agents more efficiently and minimise your investment in costly call routing technology, building space, staff and HR/training resource while shedding the burden of labour intensive internal and back office processes.

Our service offering goes beyond your customer contacts, as we can also support you with data entry, translations and product testing, along with many other services.
It is not surprising that many companies are increasingly looking for comprehensive Contact Centre outsourcing solutions to enable them to cut costs and headcount, improve service quality, and increase their flexibility while focusing on core business. You will need to deliver the best customer service in order to retain your key position in the marketplace. Choose Pie Global Services Ltd to help you stand out from the crowd?

A variable cost structure to meet your needs with service costed per agent, per hour, per call, per minute, per subscriber etc.